Endowing Spoken Language Dialogue Systems with Emotional Intelligence
نویسندگان
چکیده
While most dialogue systems restrict themselves to the adjustment of the propositional contents, our work concentrates on the generation of stylistic variations in order to improve the user’s perception of the interaction. To accomplish this goal, our approach integrates a social theory of politeness with a cognitive theory of emotions. We propose a hierarchical selection process for politeness behaviors in order to enable the refinement of decisions in case additional context information becomes available.
منابع مشابه
New Directions in Spoken Dialogue Technology for Pervasive Interfaces
Spoken dialogue technology has emerged over the past decade as a challenging area for researchers in artificial intelligence, speech and language processing, and humancomputer interaction. At the same time a number of leading players in the computing industry have been looking seriously at the commercial potential of interactive spoken and multimodal systems. This paper considers the challenges...
متن کاملSpoken dialogue technology - toward the conversational user interface
What would you say if your refrigerator told you, " You're having some friends round for hot chocolate later. Maybe you should order two cartons of milk " ? Of course, in Spoken Dialogue Technology, Michael McTear will not give an answer to the question of whether talking to domestic appliances makes sense, but he indicates that even a normal household, for instance, may offer a wide field of a...
متن کاملReinforcement Learning for Adaptive Dialogue Systems - A Data-driven Methodology for Dialogue Management and Natural Language Generation
The past decade has seen a revolution in the field of spoken dialogue systems. As in other areas of Computer Science and Artificial Intelligence, data-driven methods are now being used to drive new methodologies for system development and evaluation. Features 7 A new methodology for developing spoken dialogue systems is described in detail 7 A research guide for students and researchers 7 This ...
متن کاملObject-oriented modelling of spoken language dialogue systems
In this paper we show how established object modelling techniques can be used in the creation of spoken dialogue management systems. One of the motivations behind the particular approach adopted here is the observation that, in spoken human-to-human dialogues, certain skillsets and patterns of dialogue evolution are common to many different contexts; other dialogue skills and accompanying real-...
متن کاملOn-Line Learning of a Persian Spoken Dialogue System Using Real Training Data
The first spoken dialogue system developed for the Persian language is introduced. This is a ticket reservation system with Persian ASR and NLU modules. The focus of the paper is on learning the dialogue management module. In this work, real on-line training data are used during the learning process. For on-line learning, the effect of the variations of discount factor (g) on the learning speed...
متن کامل